How long will it take to receive my order?
We generally ship the same day your order is placed, if your order is submitted prior to 2:30 PM. It usually takes 1-6 days to receive your order via our courier, depending on your location. International orders can be shipped using DHL Express Worldwide, and will generally be received within 2-4 business days.
Do you have a minimum order?
No! There is no minimum order when you purchase from Inkbank!
Does Inkbank offer any type of Reseller / Dealer or dealer discount program?
Yes! Inkbank provides independent technicians, office machine dealers, equipment and supply exporters, government agencies, schools and qualified businesses with reduced prices. Qualified accounts receive special pricing on all parts and supplies. To apply for our dealer qualified pricing please register on the Dealer page.
After I submit an order with Inkbank, how will I be advised of the order’s progress?
As your order is processed, an email will be sent with the current status. As soon as your order ships, an automatic email will also be sent that includes your tracking number. If you would like to check on the status of your order, you can call us during business hours or log in to your account on the web at any time for live updates.
After I have placed my order, can I check the status on it?
YES. Our site features online order tracking in the “My Account” section. If you’ve ordered from Inkbank by phone and did not receive a password from your agent, please call the respective branch.